There is a particular solution to this type of problem. You may at times come across an error message on your screen, like a system failure error, before rebooting by itself. You can use 'Memtest86' to run a hard drive check. The same problem occurs with a hard disk. In case your RAM stick is not fitted properly, or is corrupt, the computer displays an error message on the screen and keeps rebooting itself. A loose connection somewhere or a faulty piece of hardware could be the reason, the computer keeps rebooting itself. To start with, you should check all your hardware. Because each eMachines is a fixed configuration, any support tech you come across should know exactly what kind of hardware you have, at least out of the box." Online you get system-specific support resources, as well, along the lines of driver downloads, live chat, and other features. "We also like, as always, the BigFix application, which provides you with direct support help from Gateway, eMachines' parent company (which is, in turn, owned by Acer).įor the rest of this system's support, eMachines offers one year of parts and labor coverage, as well as 24-7 toll-free phone support. I found Cnet's closing paragraph on your machine helpful too: I recommend giving them a shot first since this issue may even be known to them. The keyboard that came with a system had a QWRRTY keyboard (E was missing) and I had the new one by 2nd day air with no return needed. EMachine's customer service was very good last I had occasion to use it.
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